Terms & Conditions

1. Introduction

Welcome to PivotReference ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our yacht charter services and website located at pivotreference.site (the "Service") operated by PivotReference.

By reserving a yacht or using our Service, you consent to adhere to these Terms. Should you not agree with any section of these terms, you must refrain from using the Service.

2. Service Overview

PivotReference offers a selection of first-class yacht charter services, which include, but are not limited to:

• Day-long yacht hire
• Evening voyages
• Business getaways
• Exclusive gatherings
• Extended charters

Availability of services are contingent on scheduling and climatic factors. We reserve the authority to alter or cancel services as needed.

3. Booking and Reservations

3.1 Booking Process

For securing a charter reservation, you are required to:

• Be of minimum age 18 years
• Supply precise and complete details
• Remit the necessary advance payment detailed in the booking confirmation
• Accept these Terms & Conditions

3.2 Confirmation

Confirmation of your booking is only guaranteed upon payment receipt and issuance of our written acknowledgement. We maintain the privilege to decline services to any individual at our sole discretion.

3.3 Availability

Charter availability is subject to vessel accessibility and optimal weather conditions. Every endeavor will be taken to meet your preferred schedule.

4. Payment Terms

4.1 Pricing

All listed charges are denominated in € and cover applicable taxes except stated otherwise. Prices are variable and may change without prior notice.

4.2 Payment Schedule

• Initial deposit: 50% of the total cost of the charter is payable upon booking
• Final payment: Required 48 hours before the charter sets sail
• Additional fees (if any): Payable upon completion of the charter

4.3 Payment Methods

We accept most major credit cards, electronic funds transfer, and bank-certified cheques. We ensure payment processing through secured, encrypted methodologies.

5. Cancellation and Refund Policy

5.1 Customer Cancellations

• Greater than 72 hours before departure: Full reimbursement less transaction fees
• 24-72 hours prior to departure: Refund of 50%
• Less than 24 hours before departure: No refund will be provided

5.2 Weather Cancellations

Should the captain classify weather conditions as hazardous, we will propose to:

• Arrange an alternate date for your charter without additional costs
• Offer a full refund where rescheduling is not feasible

5.3 Mechanical Issues

In the event of mechanical malfunctions with the assigned vessel, our efforts will be directed towards providing a comparable alternative. If no suitable alternative is available, we will issue a full refund.

6. Safety and Conduct

6.1 Safety Requirements

All guests must:

• Adhere to all instructions given by the crew
• Utilize provided safety gear as necessary
• Disclose any health conditions that may impede their safety
• Stay within allowed areas on the vessel

6.2 Prohibited Items

Certain items are prohibited on board, namely:

• Containers made of glass
• Illegal substances
• Firearms or any form of weapon
• Excess non-alcoholic drinks that exceed reasonable quantity for personal consumption
• Pets (unless prior authorization has been granted)

6.3 Conduct

Guests are expected to behave in a manner that is respectful at all times. We retain the right to end a charter prematurely with no refund in the instance where a guest's conduct is deemed to compromise safety or disrupt the experience for others.

7. Liability and Insurance

7.1 Our Liability

Our liability is restricted to the total amount paid for your booking. We hold no accountability for:

• Injuries to persons due to their own disregard
• Theft or damage to personal belongings
• Secondary, related, or punitive losses
• Delays occasioned by weather or situations beyond our regulation

7.2 Insurance Coverage

Appropriate marine insurance has been procured to cover our vessels and operations thoroughly. It is incumbent upon passengers to ensure their own travel and personal insurance.

7.3 Assumption of Risk

Engagement in our charter offerings signifies your acknowledgment of the intrinsic risks of maritime activities, accepting personal accountability for your safety and welfare.

8. Modifications and Itinerary Changes

We hold the authority to make itinerary amendments, alterations in route, or schedule adjustments contingent on meteorological conditions, safety requirements, or operational needs. Commensurate alternative experiences will be sought wherever feasible.

9. Force Majeure

Our organization cannot be held liable for any interruptions, abortive ventures, or alterations stemming from forces beyond our control, inclusive of, but not limited to:

• Severe meteorological disturbances
• Cataclysmic events
• Statutory mandates
• Harbor lockdowns
• Unanticipated mechanical failures

10. Privacy and Data Protection

Your individually identifiable data is handled pursuant to our Privacy Policy. With the utilization of our offerings, you are granting permission for the assemblage and employment of your data in consistency with our Privacy Policy narrative.

11. Intellectual Property

The entire range of content available on our website, including but not limited to text, graphical depictions, trademarks, and imagery, are under the protection of copyright and trademark statutes. Unauthorized proliferation, distribution, or the genesis of derivatives without our explicit written consent is prohibited.

12. Governing Law

The stipulations cited in these Terms are overseen by the laws in force within Monaco. Disputes, if any, will be deliberated in the judicial courts positioned in Monaco, Monaco.

13. Changes to Terms

We maintain the right to make adjustments to these Terms on occasion. Modifications will be publicized on our webpage with the presence of an updated revision date. Persisting usage of our offerings after such modifications indicates concurrence with the new terms.

14. Contact Information

For inquiries about these Terms & Conditions, reach out to us at: